Selling can be challenging. It’s like observing a complex process of human behavior that have no particular shortcut. Sales drive the business. You know that closing a sale is vital to your growth and success.
Even the highest performing sales teams face obstacles in developing buyer relationships and effectively communicating with prospects and customers. What sets successful companies apart is their ability to overcome sales challenges.
What if there Is a solution that makes this process easier for a sales guy! A single platform to manage end-to-end functioning of sales department, creating campaigns, managing customers contacts, triggering emails, reports and dashboard features and many more.
Well here comes a wonderful enterprise product that is offered by Salesforce- SALES CLOUD.
Source: - Salesforce.com/ Sales Cloud overview
The aim of Salesforce Sales cloud is to automate the Sales process, facilitate both Sales manager and representatives. Relevant Sales cloud feature help to create a well-structured sales process, provides considerable customer details and maintain efficient customer communication via multiple channels. Sales cloud can bring your sales more value if it’s properly customized and configured.
Source: - Salesforce customer success metrics survey
Key Business Objectives Achieved by Salesforce Sales Cloud:
-Get more deals
Continuous improvement of campaigns depending on the market response and closure interactions with channel partners to get more deals.
-Close more deals
The accessibility of all the product and account information for customer’s needs makes it easier to drive a greater number of leads to closure.
-Close deals faster
Mobile apps and visual design of the workflows for business process approvals make it faster to close the deals.
-Quicker Choices
The accessibility of reports and dashboards give a detailed picture of the business scenario, further more expands the precision of sales forecasting.
Key Features of Sales Cloud
1)Account and Contact Management
Gives Complete information about customers to trace all the previous discussions, conversations, mail Id’s and key contacts.
2)Work Process and Approvals
Helps simplify the approval process and automate business process using drag and drop interface.
3)Opportunity Management
Stay associated with the individuals and data you have to bring every deal to close. See quotes, competition, stage, products and much more.
4)Sales Forecasting
Gives accurate view of sales forecasting which can be adjusted based on real time data.
5)Mobile
Mobile Applications transform your cell phone into convenient work space. You can check dashboards, react to leads, call logs regardless of where you are.
6)Sales Data
Helps creating link between sales data and sales goals. Also helps in creating performance summaries.
7)Lead Management
While constantly upgrading your campaigns over each channel, track your leads. Helps assign lead to right people.
8)Reports and Dashboards
Helps create dashboards which can be deepen for further information. This will lead to make decisions faster.
9)File sync and share
For faster collaboration this feature will help you to search, share and find files faster.
Some of the other Features:
1)Email Integration
Salesforce e-mail service accesses your Gmail and outlook inboxes to synchronize emails. Users can view contacts as well as calendars from any device after integration. It enables you to sell your products and services smatter with help of built-in intelligence.
2)Salesforce Engage
Salesforce CRM boosts customer engagement by sending personalized messages. Also allow monitoring campaigns performance. Thus, you can analyze most impactful element in your sales pipeline.
3)Territory Management
Helps to manage territory assignments, rules and new hierarchies. The assigned users can identify their colleagues with the help of territory rules.
4)Partner and Channel Management
Create the ecosystem of your partners quickly with app. Personalize partner recruitment, onboarding and sales with Partner Relationship Management (PRM).
Salesforce Sales Cloud Edition:
1)Essential Edition
2)Professional Edition
3)Enterprise Edition
4)Unlimited Edition
As you can assemble from the above that sales cloud is intended to help you to sell services and products as well as support those services and products.
So, when are you adding Salesforce Sales Cloud into your workspace?
Once in a while it would be reasonable to think about Binary Republik SFDC before stepping towards sales cloud. You can also look at our work page to see the expertise and the type of projects we have executed: - https://salesforce.binaryrepublik.com/work/
If you have any questions you can reach out our Salesforce Consulting team here.
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